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Knowing versus Knowledge

Posté par admin
jeudi 06 avril 2006 [n° 1164]

On the distinction between knowledge management and knowledge mobilization

“(…) while knowledge management (and information systems and services) largely view information as an artifact to be managed and stored and thus made a knowledge resource, once the focus of investigation shifts to knowledge mobilization, it becomes clear that the highly cognitive and pragmatic conception built around the “triple hierarchy” (Ekbia and Kling, 2001) of data-information-knowledge linkage does not capture “knowing” rather than “knowledge.”

(….)

The mainstream of modern philosophy dismantles most axioms of KM/IS. Richard Rorty captures its general trend in his phrase “the linguistic turn.” (Rorty, 1991)) Rather than defining knowledge in terms of information, the linguistic turn examines how language shapes “reality.” Key thinkers in this regard who provide many new avenues of exploration for KM/IS include Habermas, who is increasingly cited in the KM field for his work on communicative rationality and the “public sphere” as a space of discourse that, in KM/IS terms, builds communities of practice (Habermas, 1989); Wittgenstein whose “meaning as use” contrasts strongly with the standard KM/IS conception of information as representation (Wittgenstein, 1958); Searle, whose speech act theory has directly led to promising lines of development in coordination technology (Searle, 1995); Keen, 1992 provides a discussion of the application of Searle’s line of thought to software designed to coordinate business processes); and the postmodernists who challenge the conception of “objective” and absolute truth, unitary personal identities and “grand narratives”. Postmodernists see a new world of simulacra and hyperreality (Baudrillard, 1994) marked by fragmentation of authority, commoditization of knowledge, and deep skepticism about official truths. In a world of constant change, we adopt multiple identities (including online persona in chat rooms and games) and mass media generates an “information” world of irony, pastiche, playfulness and magical realism. That is a far more accurate description of blogs than standard KM/IS conceptions of modernist rationality and objectivity in publishing.

Knowledge Mobilization: The Challenge for Information Professionals by Peter Keen (.doc)

source : A-LIEP: Knowledge Management and Blogging

— Filipino Librarian blog

Blogosphere, Philosophy

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